AI-Powered Customer Support Platform
The Challenge
TechFlow was losing customers due to slow support response times. Their support team was overwhelmed with 200+ tickets daily, taking 4-6 hours each to resolve.
Our Approach
We implemented an AI-powered support system using LLM fine-tuning on their domain data. The system automatically categorizes tickets, provides instant responses, and escalates complex issues to human agents.
Tech Stack
Results
The AI system now handles 80% of support tickets automatically, reducing response time from 4-6 hours to 2 minutes. Customer satisfaction increased from 3.2/5 to 4.8/5, and support costs dropped by 65% per ticket.
Technical Implementation
Custom fine-tuned GPT model trained on 50,000+ support tickets, real-time integration with their CRM, automated ticket routing, and performance monitoring dashboard.
Frequently Asked Questions
How do you measure ROI for AI projects?
We measure ROI through key performance indicators like cost reduction, efficiency gains, accuracy improvements, and revenue growth. Our clients typically see 200-500% ROI within 6 months.
What industries do you serve?
We serve multiple industries including healthcare, e-commerce, fintech, manufacturing, retail, and SaaS. Our AI solutions are tailored to meet specific industry requirements and compliance standards.
Can you work with existing systems?
Absolutely. We specialize in integrating AI solutions with existing systems, ensuring seamless compatibility and minimal disruption to your current operations.
Ready to Achieve Similar Results?
Let's discuss how we can help you achieve measurable ROI with AI solutions.
⚡ Free consultation • Risk-reversal guarantee • Measurable ROI • 4-10x faster delivery