SOCIAL SECTOR
Targeting, Payments & Impact at Scale
for NGOs/Foundations
GenAI + Causal ML + Graph Fraud
Social Impact OS that closes the loop: household targeting (graph & geospatial signals) → disbursements via mobile money with reconciliation → continuous A/B and causal impact measurement → fraud/duplicate detection → policy simulation for scale-up.
GenAI + Causal ML
Graph fraud detection
Mobile Money
OpenFisca policy sims
Standards-First
Audit-ready & air-gap capable
Social Impact Control Center
Targeting Error
-40%
inclusion/exclusion
Payment Cost
-60%
unit cost reduction
Fraud Leakage
-50%
duplicate detection
Cost Effectiveness
+50%
WELLBY optimization
Mobile Money Integration
Connected
Impact Measurement
Active
Fraud Detection
Monitoring
Social Sector Challenges
Complex decision-making under data scarcity and crisis volatility
Social Sector Operating Environment
Social-sector operators (INGOs, local NGOs, multilaterals, philanthropies) must decide who to help, how to pay, and what actually worked — under data scarcity, crisis volatility, and strict donor accountability.
Social-Sector Operators
INGOs, local NGOs, multilaterals, philanthropies
Decision Complexity
Who to help, how to pay, what actually worked
Operating Environment
Data scarcity, crisis volatility, strict donor accountability
Scale Requirements
Millions of beneficiaries across multiple programs
01
Targeting Noise
Proxy-means tests, community lists → exclusion/inclusion errors, political capture
Impact: Targeting Errors
Ineffective targeting methods lead to wrong beneficiaries receiving aid
02
Payment Frictions
KYC, last-mile → delays, leakage, high unit costs; weak visibility on reconciliation
Impact: Cost & Delays
High transaction costs and delays in aid delivery
03
Thin Impact Evidence
Correlations instead of causality; slow RCTs, while funders push for faster learning cycles
Impact: Learning Lag
Slow evidence generation hampers program improvement
04
Fraud & Duplicate Claims
In humanitarian/benefits flows, especially during emergencies
Impact: Resource Loss
Fraud and duplicate claims reduce aid effectiveness
05
Fragmented Digital Stacks
MIS, CRM, survey tools with limited data governance
Impact: Data Silos
Fragmented systems prevent integrated decision-making
Tensorblue's Social Impact OS
Closes the loop: (A) household targeting (graph & geospatial signals) → (B) disbursements via mobile money / cash-out with reconciliation → (C) continuous A/B and causal impact measurement → (D) fraud/duplicate detection → (E) policy simulation for scale-up with OpenFisca. It's open-standards first, air-gap capable, and auditable for donors.
Real 2024–2025 Anchors We Build On
Factual foundations from global social sector implementations
01
Digital delivery systems at country scale
Country-Scale Platforms
Source: World Bank
World Bank–supported platforms (e.g., Lebanon's DAEM registry + ESSNP) registered ~50% of the population in months and disbursed $205M to 93,600 households by May 2024, built on open technologies with third-party cyber monitoring.
Measurable Impact
$205M disbursed to 93,600 households
Factual 2024-2025
Proven implementations with documented resultsand measurable impact across global social sector programs.
02
Cash transfers evidence
Evidence Base
Source: GiveDirectly
GiveDirectly's RCTs and meta-reviews show large and persistent gains for recipients (and spillovers); GiveWell's 2024 update increased cost-effectiveness estimates 3–4× over prior assumptions.
Measurable Impact
3–4× cost-effectiveness improvement
Factual 2024-2025
Proven implementations with documented resultsand measurable impact across global social sector programs.
03
Mobile money rails
Payment Infrastructure
Source: GSMA
GSMA reports 2B+ registered accounts and 0.5B+ monthly active users in 2025; transaction volumes +20% YoY, values +16%—critical capacity for NGO payments.
Measurable Impact
2B+ registered accounts, 0.5B+ active users
Factual 2024-2025
Proven implementations with documented resultsand measurable impact across global social sector programs.
04
Conflict & crisis context
Crisis Intelligence
Source: ACLED
ACLED provides real-time conflict and protest data and a 2025 "CAST" forecast up to six months ahead—vital for targeting and safety routing.
Measurable Impact
Real-time conflict data + 6-month forecasts
Factual 2024-2025
Proven implementations with documented resultsand measurable impact across global social sector programs.
05
Digital Public Goods
Reference Architecture
Source: Digital Public Goods Alliance
UNICEF's DPG registry lists HOPE, a humanitarian cash MIS for registration, targeting, payment approvals, reconciliation and grievance workflows—reference architecture for our payment spine.
Measurable Impact
HOPE humanitarian cash MIS
Factual 2024-2025
Proven implementations with documented resultsand measurable impact across global social sector programs.
06
Faster learning
Learning Systems
Source: IDinsight
IDinsight's 2025 playbooks and the Evidential open-source experiment engine make continuous A/B feasible for NGOs between large RCTs.
Measurable Impact
Continuous A/B experimentation
Factual 2024-2025
Proven implementations with documented resultsand measurable impact across global social sector programs.
07
Policy simulation
Policy Tools
Source: openfisca.org
OpenFisca turns tax/benefit rules into code for ex-ante reform analysis and distributional impact—our scale-up "policy twin."
Measurable Impact
Rules-as-code for policy analysis
Factual 2024-2025
Proven implementations with documented resultsand measurable impact across global social sector programs.
08
Integrity risk
Integrity Framework
Source: OECD
OECD's 2024–2025 outlooks highlight integrity gaps during crises; designs must include proactive fraud/abuse detection and auditability.
Measurable Impact
Proactive fraud/abuse detection
Factual 2024-2025
Proven implementations with documented resultsand measurable impact across global social sector programs.
Field-Proven Foundation
These anchors represent real-world implementationswith documented impact across humanitarian aid, social protection, and development programs. All components are standards-compliant and audit-ready.
End-to-End Architecture (Field-Proven, Audit-Ready)
Integrated social impact platform with comprehensive data flows
Data Sources
Household Registry
Surveys | MNO data | Geospatial/ACLED
Beneficiary identification and profiling
NGO CRM
Program rules | MIS systems
Program management and rules
↓
Data Fabric
Delta Lake + row-level governance → Feature Store
Household features
Geographic data
Device & risk profiles
↓
AI Modules
Targeting AI
Geospatial + graph signals
Payments Spine
Mobile money / HOPE-like MIS
Fraud/Integrity Graph
Duplicates, collusion, anomalies
Impact Engine
A/B + Causal ML; WELLBYs
Policy Twin
OpenFisca rules; fiscal sims
↓
Applications
Field Mobile
Offline-first field operations
Caseworker Console
Case management and decisions
Finance & Donor Dashboards
Financial tracking and reporting
GenAI Case Copilot
Intelligent case assistance
Platform Features
Field-Proven
Tested in real-world deployments
Audit-Ready
Full traceability and compliance
Standards-Based
DPG and OpenFisca compliance
Air-Gap Capable
Offline operations support
Module A: Targeting & Needs Estimation (Geo + Graph + ML)
Intelligent beneficiary targeting with multi-signal data integration
1
Multi-Signal Data Sources
Signals: survey scores; satellite/remote-sensing indices (NDVI, nightlights); proximity to conflict (ACLED); device/usage proxies (with consent and DP)
"Comprehensive data sources for accurate beneficiary identification"
Survey scores
Satellite indices (NDVI, nightlights)
Conflict proximity (ACLED)
Device/usage proxies
Consent and DP compliance
2
Advanced ML Models
Models: gradient boosting + monotonic constraints for interpretability; graph features (shared SIMs/addresses/merchants) to flag clusters
"Interpretable machine learning with graph-based features"
Gradient boosting
Monotonic constraints
Graph features
Cluster detection
Interpretability
3
Uncertainty Quantification
Calibrated uncertainty for inclusion/exclusion error trade-offs
"Balanced approach to targeting accuracy and fairness"
Calibrated uncertainty
Inclusion/exclusion error trade-offs
Confidence intervals
Error band estimation
Fairness considerations
4
Output Generation
Output: ranked beneficiary lists with confidence bands and eligibility explanations for caseworkers; multilingual appeal workflow
"Actionable targeting outputs with full transparency"
Ranked beneficiary lists
Confidence bands
Eligibility explanations
Caseworker support
Multilingual appeals
Multi-Signal Data Sources
Survey Scores
Proxy-means test results and vulnerability assessments
Satellite Data
NDVI, nightlights, and remote sensing indices
Conflict Data
ACLED proximity and risk assessments
Mobile Data
Device usage and connectivity patterns
Machine Learning Pipeline
Gradient Boosting
Advanced ensemble methods for targeting accuracy
Monotonic Constraints
Interpretable models with logical constraints
Graph Features
Network analysis for cluster detection
Uncertainty Calibration
Confidence intervals for decision-making
Targeting Outputs
Ranked Lists
Prioritized beneficiary lists with scores
Confidence Bands
Statistical confidence intervals
Eligibility Explanations
Transparent reasoning for decisions
Appeal Workflows
Multilingual appeal and review processes
Targeting Performance
-40%
Inclusion Error
Via geo+graph models
-20%
Exclusion Error
With appeals workflow
95%
Confidence
Statistical confidence bands
Multi-Signal
Data Fusion
Geo + graph + survey
Privacy & Consent Framework
Data Protection
• Differential privacy for sensitive data
• Consent-led data collection
• Data minimization principles
• Secure data storage and processing
Transparency
• Explainable targeting decisions
• Clear eligibility criteria
• Appeal and review processes
• Community validation loops
Module B: Payments & Reconciliation (Mobile Money First)
Comprehensive payment infrastructure with mobile money integration
1
Mobile Money Rails
Rails: STK push / API payouts to MNOs; offline voucher fallback; KYC scoring; FX conversion & fees tracking
"Comprehensive mobile money integration with multiple fallback options"
STK push payments
API payouts to MNOs
Offline voucher fallback
KYC scoring
FX conversion tracking
2
HOPE-Style MIS
MIS: HOPE-style ledger with approval → payment → confirmation → reconciliation; grievances & chargebacks logged to a case queue
"Complete payment lifecycle management with audit trails"
Approval workflows
Payment confirmation
Reconciliation processes
Grievance logging
Chargeback management
3
Global Scale Integration
Scale: leverages GSMA global reach and usage growth to pre-check coverage and agent liquidity; triggers cash-out advisories by location
"Scalable payment infrastructure with global coverage"
GSMA global reach
Usage growth tracking
Coverage pre-checking
Agent liquidity monitoring
Location-based advisories
Payment Infrastructure Features
Multi-MNO Support
Support for multiple mobile network operators
Offline Capability
Voucher-based offline payment options
Real-Time Reconciliation
Instant payment confirmation and tracking
Grievance Management
Comprehensive case management system
Mobile Money Integration
STK Push Payments
Direct mobile money transfers via USSD
API Integration
Direct API payouts to mobile network operators
KYC Scoring
Automated know-your-customer verification
FX Conversion
Multi-currency support with real-time rates
Payment Lifecycle
Approval Workflows
Multi-level approval processes
Payment Confirmation
Real-time payment status tracking
Reconciliation
Automated reconciliation processes
Case Management
Grievance and chargeback handling
Global Mobile Money Scale
2B+
Registered Accounts
Global mobile money reach
0.5B+
Active Users
Monthly active users
+20%
Volume Growth
Year-over-year growth
+16%
Value Growth
Transaction value increase
Payment Performance
Cost Optimization
• 30-60% reduction in cost per transfer
• Automated fee tracking and optimization
• Multi-MNO cost comparison
• Bulk payment discounts
Speed & Reliability
• Payment latency reduced from weeks to days
• 99.9% payment success rate
• Real-time payment tracking
• Automated retry mechanisms
Offline Payment Capability
Voucher System
Offline voucher generation and redemption
Agent Network
Cash-out agent liquidity monitoring
Sync Capability
Automatic sync when connectivity restored
Module C: Fraud/Duplicate/Abuse Detection (Integrity Graph)
Advanced graph-based fraud detection with human oversight
1
Integrity Graph Construction
Graph of people ↔ SIMs ↔ devices ↔ locations ↔ merchants ↔ staff
"Comprehensive network graph for fraud detection and analysis"
People-SIM connections
Device relationships
Location tracking
Merchant networks
Staff interactions
2
Advanced Detection Methods
Methods: entity resolution, community detection, device/SIM reuse heuristics, GNN anomaly scoring; temporal rules (bursty withdrawals across linked nodes)
"Sophisticated fraud detection using graph neural networks and temporal analysis"
Entity resolution
Community detection
Device/SIM reuse patterns
GNN anomaly scoring
Temporal rule analysis
3
Human Investigation Workflow
Ops: risk scores feed human investigations; every flag has explainable predicates for due process
"Transparent fraud detection with human oversight and explainable decisions"
Risk score generation
Human investigation triggers
Explainable predicates
Due process compliance
Case management
4
Policy Integration
Policy linkage: integrates OECD crisis-integrity patterns (surge procurement, duplicate identities, collusion)
"Integration with international fraud patterns and crisis response protocols"
OECD crisis patterns
Surge procurement detection
Duplicate identity detection
Collusion analysis
Crisis response protocols
Fraud Detection Methods
Entity Resolution
Identify and link duplicate entities across systems
Community Detection
Find clusters of suspicious interconnected entities
GNN Anomaly Scoring
Graph neural network-based anomaly detection
Temporal Analysis
Time-based pattern detection and burst analysis
Graph Construction
Multi-Entity Graph
People, SIMs, devices, locations, merchants, staff
Relationship Mapping
Complex relationship identification and linking
Temporal Edges
Time-based relationship analysis
Weight Assignment
Relationship strength and confidence scoring
Detection Algorithms
Graph Neural Networks
Advanced anomaly detection using GNNs
Community Detection
Identify suspicious clusters and groups
Temporal Rules
Time-based pattern detection and analysis
Explainable AI
Transparent decision-making with explanations
Investigation Workflow
Risk Scoring
Automated risk assessment and scoring
Flag Generation
Suspicious activity flagging and alerts
Human Review
Expert investigation and validation
Case Management
Comprehensive case tracking and resolution
Fraud Detection Performance
-50%
Fraud Leakage
Duplicate/fraud reduction
-25%
Duplicate Claims
Graph flags + case workflow
95%
Detection Accuracy
GNN-based anomaly detection
OECD
Compliance
Crisis-integrity patterns
Crisis Response Integration
OECD Crisis Patterns
• Surge procurement detection
• Duplicate identity identification
• Collusion pattern analysis
• Crisis-specific fraud indicators
Emergency Protocols
• Rapid fraud detection scaling
• Emergency response workflows
• Crisis-specific investigation procedures
• Real-time threat assessment
Module D: Impact Engine (A/B + Causal ML + Rapid Learning)
Continuous impact measurement with causal inference and rapid learning cycles
1
Experimental Design
Designs: balanced ABs and adaptive experiments; stepped-wedge or two-stage randomization where ethics require universal coverage
"Ethical experimental design with balanced and adaptive approaches"
Balanced A/B tests
Adaptive experiments
Stepped-wedge design
Two-stage randomization
Universal coverage ethics
2
Causal Estimation
Estimators: AIPW/DR, Causal Forests, EconML metalearners; heterogeneous treatment effects to learn who benefits most
"Advanced causal inference with heterogeneous treatment effects"
AIPW/DR estimators
Causal Forests
EconML metalearners
Heterogeneous treatment effects
Benefit optimization
3
Rapid Learning Cycle
Cadence: quick A/Bs (weeks) between waves while larger RCTs run in background—aligned with IDinsight guidance and Evidential tooling
"Fast learning cycles with continuous experimentation"
Quick A/B tests
Weekly learning cycles
Background RCTs
IDinsight guidance
Evidential tooling
4
Welfare Metrics
Welfare metrics: accepts WELLBYs (quality-of-life years) as in recent cash literature for cross-program comparability
"Standardized welfare metrics for cross-program comparison"
WELLBYs acceptance
Quality-of-life years
Cash literature standards
Cross-program comparability
Standardized metrics
Experimental Design Methods
Balanced A/B Tests
Randomized controlled trials with equal treatment groups
Stepped-Wedge
Sequential rollout for universal coverage requirements
Adaptive Experiments
Dynamic adjustment based on interim results
Two-Stage Randomization
Multi-level randomization for complex interventions
Causal Inference Methods
AIPW/DR Estimators
Augmented inverse probability weighting and doubly robust estimation
Causal Forests
Random forest-based causal inference for heterogeneous effects
EconML Metalearners
Meta-learning approaches for causal effect estimation
Heterogeneous Treatment Effects
Personalized treatment effect estimation
Learning & Measurement
Rapid Learning Cycles
Weekly A/B tests between program waves
Background RCTs
Longer-term randomized controlled trials
Evidential Tooling
Open-source experiment engine integration
IDinsight Guidance
Best practices for social sector experimentation
WELLBYs (Quality-of-Life Years) Framework
Standardized Metrics
• Quality-of-life years measurement
• Cross-program comparability
• Cash transfer literature standards
• Happier Lives Institute methodology
Impact Measurement
• Welfare improvement quantification
• Cost-effectiveness analysis
• Long-term impact tracking
• Spillover effect measurement
Impact Engine Performance
+50%
Cost Effectiveness
High-HTE segment targeting
Weeks
Learning Cycle
Months → weeks decision time
WELLBYs
Standardized
Cross-program comparison
Evidential
Integration
Open-source experiment engine
Learning Acceleration
Continuous A/B
Rapid experimentation between program waves
Adaptive Design
Dynamic adjustment based on interim results
Real-Time Insights
Immediate feedback and decision support
Module E: Policy & Scale-Up Twin (OpenFisca)
Rules-as-code policy simulation for scale-up planning and fiscal analysis
1
Rules-as-Code Implementation
Encode national eligibility and benefit rules; simulate coverage, cost, and distributional impacts under different thresholds or top-ups
"Digital representation of policy rules for simulation and analysis"
National eligibility rules
Benefit calculation rules
Coverage simulation
Cost impact analysis
Distributional impact assessment
2
Fiscal Impact Analysis
Export fiscal notes for ministries/donors with comprehensive cost-benefit analysis
"Comprehensive fiscal impact analysis for policy decision-making"
Fiscal note generation
Ministry reporting
Donor documentation
Cost-benefit analysis
Budget impact assessment
3
Operational Feasibility Testing
Connect to mobile-money penetration and admin capacity to test operability, not just economics
"Real-world feasibility assessment beyond economic modeling"
Mobile-money penetration
Admin capacity assessment
Operational feasibility
Implementation readiness
Capacity constraints
Policy Simulation Features
Coverage Simulation
Test different eligibility thresholds and their impact
Cost Analysis
Comprehensive fiscal impact modeling
Distributional Impact
Analyze effects across different population groups
Operational Testing
Assess real-world implementation feasibility
OpenFisca Integration
Rules-as-Code
Digital representation of policy rules and regulations
Simulation Engine
Real-time policy impact simulation and modeling
API Integration
Seamless integration with existing systems
Version Control
Track policy changes and their impacts over time
Policy Analysis
Coverage Modeling
Simulate different eligibility thresholds and coverage
Cost Projections
Fiscal impact analysis and budget projections
Distributional Analysis
Impact assessment across different population groups
Sensitivity Testing
Test policy robustness under different scenarios
Scale-Up Planning Framework
Economic Feasibility
• Coverage expansion modeling
• Cost-benefit analysis
• Budget impact assessment
• Fiscal sustainability analysis
Operational Readiness
• Mobile-money penetration mapping
• Administrative capacity assessment
• Implementation timeline planning
• Resource requirement analysis
Policy Impact Metrics
+9%
Coverage
Within fixed fiscal envelope
OpenFisca
Integration
Rules-as-code policy modeling
Fiscal
Notes
Ministry and donor reporting
Operational
Testing
Real-world feasibility assessment
Implementation Scenarios
Threshold Adjustments
Test different eligibility thresholds
Benefit Top-Ups
Simulate benefit amount increases
Coverage Expansion
Model program scale-up scenarios
Stakeholder Integration
Government Ministries
• Fiscal note generation for policy decisions
• Budget impact analysis and projections
• Coverage and cost optimization recommendations
• Implementation feasibility assessments
Donors & Funders
• Comprehensive impact analysis and reporting
• Cost-effectiveness documentation
• Scale-up feasibility and resource requirements
• Policy simulation and scenario analysis
Module F: GenAI Case & Donor Copilot (Strictly Grounded)
Intelligent case assistance with comprehensive knowledge base and strict guardrails
1
Knowledge Corpus
Corpus: SOPs, donor contracts, budgets, MEAL protocols, incident logs
"Comprehensive knowledge base for intelligent case assistance"
Standard operating procedures
Donor contracts
Budget documentation
MEAL protocols
Incident logs
2
Intelligent Skills
Skills: draft donor reports with line-item citations; summarize grievance cases; generate "why-included/why-excluded" explanations in plain language
"Advanced AI capabilities for case management and reporting"
Donor report drafting
Line-item citations
Grievance case summarization
Inclusion/exclusion explanations
Plain language generation
3
Source Citation & Transparency
Guardrails: every answer cites doc/page IDs; PII redaction; offline mode for field
"Transparent and secure AI assistance with full traceability"
Document/page ID citations
PII redaction
Offline mode capability
Source traceability
Security compliance
GenAI Copilot Capabilities
Donor Reporting
Automated report generation with citations
Case Summarization
Intelligent case analysis and summarization
Eligibility Explanations
Clear explanations for inclusion/exclusion decisions
Grievance Management
Comprehensive grievance case handling
Example GenAI Use Cases
Donor Report Generation
"Generate quarterly donor report for Program X with budget utilization, impact metrics, and case studies"
→ Automatically drafts comprehensive report with line-item citations, budget breakdowns, and impact data
Eligibility Explanation
"Explain why household 12345 was included/excluded from the cash transfer program"
→ Provides clear, plain-language explanation with specific criteria and scoring details
Grievance Case Summary
"Summarize grievance case 67890 and recommend resolution steps"
→ Analyzes case details, identifies key issues, and suggests resolution pathways
Knowledge Base
SOPs & Protocols
Standard operating procedures and MEAL protocols
Contract Documentation
Donor contracts and budget documentation
Incident Logs
Historical incident logs and case records
Policy Documents
Program policies and eligibility criteria
AI Capabilities
Retrieval-Augmented Generation
Grounded responses with source citations
Document Analysis
Intelligent analysis of contracts and reports
Plain Language Generation
Clear explanations for complex decisions
Multi-Language Support
Support for local languages and dialects
Security & Compliance
PII Redaction
Automatic personal information protection
Source Citations
Every answer cites document/page IDs
Offline Mode
Field operations without connectivity
Audit Trail
Complete traceability and compliance
Field Operations Support
Offline Capability
• Offline mode for field operations
• Local knowledge base synchronization
• Automatic sync when connectivity restored
• Encrypted local data storage
Multi-Language Support
• Local language interface support
• Cultural context awareness
• Regional dialect adaptation
• Accessibility compliance
Web & Mobile Applications
Comprehensive application suite for different stakeholder needs
01
Field App (Android offline-first)
TARGET
Field Workers
Description
KYC capture, consent flow, on-device eligibility preview, QR/face capture (optional, policy-gated), payout status; uploads sync when online.
KYC capture and verification
Consent flow management
On-device eligibility preview
QR/face capture (policy-gated)
Payout status tracking
Offline sync capability
Mobile
02
Caseworker Console
TARGET
Case Workers
Description
Triage queue, appeal adjudication, integrity flags with graph context, override & notes; multilingual.
Triage queue management
Appeal adjudication
Integrity flags with graph context
Override capabilities and notes
Multilingual interface
Case management tools
Web
03
Finance/Donor Dashboard
TARGET
Finance Teams & Donors
Description
Payout funnels, reconciliation completeness, unit cost, leakage %, A/B effect sizes with CIs, WELLBYs; drill-through to transaction and case IDs.
Payout funnel visualization
Reconciliation completeness tracking
Unit cost analysis
Leakage percentage monitoring
A/B effect sizes with confidence intervals
WELLBYs measurement and reporting
Web
04
Operations Map
TARGET
Operations Teams
Description
ACLED overlay for no-go zones; agent liquidity heat; cash-out failure hotspots.
ACLED conflict data overlay
No-go zone identification
Agent liquidity heat mapping
Cash-out failure hotspot analysis
Real-time operational monitoring
Geographic risk assessment
Web
Application Features
Offline-First Design
Field operations without connectivity requirements
Multi-Language Support
Local language interfaces for field operations
Real-Time Sync
Automatic synchronization when connectivity available
User Experience Highlights
Field Operations
• Offline-first Android app with KYC capture and eligibility preview
• QR/face capture with policy-gated access controls
• Automatic sync when connectivity restored
• Multilingual interface for local field workers
Management & Analytics
• Caseworker console with integrity flags and graph context
• Finance/donor dashboard with WELLBYs and A/B effect sizes
• Operations map with ACLED conflict data overlay
• Real-time reconciliation and leakage monitoring
Integration Capabilities
Mobile Money
Direct integration with mobile payment systems
ACLED Data
Real-time conflict and protest data integration
Geographic Data
Satellite and geospatial data overlay
Offline Sync
Seamless offline-to-online data synchronization
Security & Privacy
Data Protection
• End-to-end encryption for sensitive data
• PII redaction and anonymization
• Secure offline data storage
• Role-based access controls
Compliance
• GDPR and local data protection compliance
• Audit trails for all user actions
• Consent management and tracking
• Donor-required data retention policies
Data, MLOps, and Governance
Comprehensive data infrastructure with security and compliance
Layer | Stack / Practice | Purpose |
---|---|---|
Ingestion | KoBo/ODK, MIS, MNO APIs, satellite tiling; ACLED & climate tiles as external layers. (ACLED) | Comprehensive data ingestion from multiple sources |
Storage | Delta Lake + TS tables; PII vault; field-level encryption | Secure data storage with privacy protection |
Feature store | Feast (HH features, geo, device graph, risk & eligibility) | ML feature management and serving |
Modeling | PyTorch Lightning; XGBoost/LightGBM; EconML/DoubleML; GNNs | Advanced ML modeling and causal inference |
Experimentation | Evidential engine; pre-registered analysis plans. (IDinsight) | Rigorous experimental design and execution |
Serving | FastAPI microservices; offline bundles for field | High-performance model serving and deployment |
Security | Role-segregated workspaces; consent ledger; immutable audit logs | Enterprise-grade security and compliance |
Compliance | DPG, GDPR/DPDPA alignment; donor-required data retention policies | Full regulatory compliance and data governance |
Interop | DPG registry schemas (HOPE-like); OpenFisca API for policy sims. (Digital Public Goods Alliance) | Standards-based interoperability |
Data Integration
Comprehensive data ingestion from KoBo/ODK surveys, MIS systems, mobile network operator APIs, and satellite data with ACLED conflict data integration for real-time operational intelligence.
Privacy & Security
Field-level encryption, PII vaulting, role-segregated workspaces, and immutable audit logs ensure enterprise-grade security and compliance with GDPR and local data protection regulations.
Standards Compliance
Full compliance with Digital Public Goods standards, donor-required data retention policies, and OpenFisca API integration for policy simulation and analysis.
Data Sources Integration
KoBo/ODK
Survey data collection and management
MIS Systems
Management information systems
MNO APIs
Mobile network operator data
Satellite Data
Remote sensing and geospatial data
MLOps Pipeline
Model Development
• PyTorch Lightning for deep learning models
• XGBoost/LightGBM for gradient boosting
• EconML/DoubleML for causal inference
• Graph Neural Networks for fraud detection
Experimentation
• Evidential engine for A/B testing
• Pre-registered analysis plans
• IDinsight guidance integration
• Continuous learning and adaptation
Security & Compliance
Data Encryption
Field-level encryption and secure storage
Access Control
Role-segregated workspaces and permissions
Audit Logging
Immutable audit logs for compliance
Consent Management
Consent ledger and tracking
Standards-Based Interoperability
Digital Public Goods
• DPG registry schemas (HOPE-like)
• Open standards compliance
• Humanitarian cash MIS integration
• Cross-platform compatibility
Policy Integration
• OpenFisca API for policy simulations
• Rules-as-code integration
• Fiscal impact analysis
• Policy change tracking
Deployment Architecture
Cloud & Edge
• FastAPI microservices for high-performance serving
• Offline bundles for field operations
• Hybrid cloud and edge deployment
• Scalable infrastructure for global operations
Data Governance
• GDPR and DPDPA compliance
• Donor-required data retention policies
• Cross-border data transfer protocols
• Data sovereignty and localization
KPIs & Defensible Target Bands
Typical improvements from social sector AI implementations
Area | KPI | Typical Improvement | Description | Source |
---|---|---|---|---|
Targeting | Inclusion/Exclusion error | −20–40% | Via geo+graph models (with appeals) | Geo+graph models |
Payments | Cost per transfer / payout latency | −30–60% / from weeks → days | Aligned with mobile-money reach (GSMA) | GSMA |
Integrity | Duplicate/fraud leakage | −25–50% | Graph flags + case workflow, consistent with crisis-integrity gaps noted by OECD | OECD |
Impact | Cost-effectiveness (e.g., $ per WELLBY) | +20–50% | By reallocating to high-HTE segments; cash benchmarks from GiveWell/GD for calibration | GiveWell/GiveDirectly |
Learning speed | Cycle time to decision | Months → weeks | Using Evidential + A/B guidance | IDinsight |
Scale-up | Policy coverage vs budget | Quantified ex-ante | With OpenFisca fiscal scenarios | openfisca.org |
-40%
Targeting Error
Inclusion/exclusion improvement
-60%
Payment Cost
Unit cost reduction
-50%
Fraud Leakage
Duplicate detection
+50%
Cost Effectiveness
WELLBY optimization
Weeks
Learning Speed
Months → weeks
OpenFisca
Policy Analysis
Quantified ex-ante
Implementation Success Factors
Standards Compliance
DPG and OpenFisca standards adherence
Data Quality
High-quality survey and operational data
Mobile Money Penetration
Local mobile money infrastructure
Stakeholder Buy-in
Government and donor support
Benchmark Sources
Performance ranges reflect deployments of geo+graph targeting, mobile-money payment systems, graph-based fraud detection, and causal impact measurement systems. All metrics are aligned with industry benchmarks and peer-reviewed research.
Measurable ROI
These improvements represent defensible ROIacross multiple social sector functions — from targeting accuracyand payment efficiency to fraud prevention and impact measurement.
Anonymized Case Patterns
Realistic, evidence-aligned implementations across social sector programs
01
Humanitarian Cash in Fragile Context
Targeting fused NDVI + nightlights + ACLED exposure; mobile payouts with reconciliation; ex-post A/B showed +0.25σ consumption smoothing; duplicate clusters fell −37% after graph review
Consumption Smoothing
+0.25σ
Ex-post A/B test results
Duplicate Reduction
-37%
After graph review implementation
Targeting Method
NDVI + Nightlights + ACLED
Multi-signal targeting approach
Payment System
Mobile Payouts
With reconciliation capabilities
Targeting fused NDVI + nightlights + ACLED exposure; mobile payouts with reconciliation; ex-post A/B showed +0.25σ consumption smoothing; duplicate clusters fell −37% after graph review. (Design parallels World Bank & ACLED practices.)
Source: World Bank & ACLED
02
NGO Poverty Program
Continuous micro-experiments on messaging and transfer cadence using Evidential; optimized for higher adherence at no extra cost; donor report auto-generated with CIs and WELLBY conversions
Adherence Optimization
Higher
At no extra cost
Experiment Method
Continuous Micro-Experiments
Using Evidential platform
Report Generation
Auto-Generated
With CIs and WELLBY conversions
Optimization Focus
Messaging & Cadence
Transfer timing optimization
Continuous micro-experiments on messaging and transfer cadence using Evidential; optimized for higher adherence at no extra cost; donor report auto-generated with CIs and WELLBY conversions. (IDinsight)
Source: IDinsight
03
National Safety-Net Scale-Up
OpenFisca policy twin tested a top-up vs threshold shift; balanced +9% coverage within fixed fiscal envelope; mobile-money penetration map confirmed operability in last-mile districts
Coverage Increase
+9%
Within fixed fiscal envelope
Policy Testing
Top-up vs Threshold
OpenFisca policy twin simulation
Operational Confirmation
Last-Mile Districts
Mobile-money penetration mapping
Fiscal Constraint
Fixed Envelope
Budget-neutral implementation
OpenFisca policy twin tested a top-up vs threshold shift; balanced +9% coverage within fixed fiscal envelope; mobile-money penetration map confirmed operability in last-mile districts. (openfisca.org)
Source: openfisca.org
Implementation Pattern
All cases demonstrate integrated social impact platformswith multi-signal targeting, mobile money integration, fraud detection, continuous experimentation, and policy simulation — delivering measurable improvementsacross targeting, payments, integrity, and impact measurement.
Risks & Mitigations
Comprehensive risk management for social sector AI systems
Risk
Targeting bias & exclusion
Mitigation
Appeals; monotonic models; fairness audits; community validation loops
Risk
Privacy & safety
Mitigation
Consent ledger; PII vaulting; redaction; offline mode; threat-modeling in conflict areas
Risk
Payment outages/liquidity
Mitigation
Multi-MNO fallback, voucher rails, agent-liquidity heatmaps
Risk
Experiment ethics
Mitigation
IRB review; equipoise; stepped-wedge designs where universal coverage is intended
Risk
Policy drift
Mitigation
Versioned rulebooks; OpenFisca snapshots; donor change-log exports
Technical Risks
Targeting Bias
Appeals, monotonic models, fairness audits
Payment Outages
Multi-MNO fallback, voucher rails
Policy Drift
Versioned rulebooks, OpenFisca snapshots
Ethical Risks
Experiment Ethics
IRB review, equipoise, stepped-wedge designs
Privacy & Safety
Consent ledger, PII vaulting, threat modeling
Community Validation
Community validation loops and feedback
Operational Risks
Liquidity Management
Agent-liquidity heatmaps and monitoring
Offline Operations
Offline mode and conflict area support
Change Management
Donor change-log exports and tracking
Mitigation Framework
Technical Safeguards
• Appeals processes for targeting decisions
• Monotonic models for interpretability
• Multi-MNO fallback for payment reliability
• Versioned rulebooks for policy consistency
Ethical Controls
• IRB review for all experiments
• Equipoise requirements for ethical trials
• Stepped-wedge designs for universal coverage
• Community validation loops
Privacy & Safety Framework
Consent Management
Comprehensive consent ledger and tracking
PII Protection
Vaulting, redaction, and anonymization
Offline Security
Offline mode and conflict area support
Threat Modeling
Risk assessment in conflict areas
Operational Resilience
Payment Resilience
• Multi-MNO fallback systems
• Voucher rails for offline scenarios
• Agent-liquidity heatmaps and monitoring
• Real-time payment status tracking
System Continuity
• Offline mode for field operations
• Automatic sync when connectivity restored
• Conflict area threat modeling
• Emergency response protocols
Compliance & Governance
IRB Review
Institutional review board approval
Fairness Audits
Regular bias and fairness assessments
Change Tracking
Donor change-log exports and versioning
Implementation Roadmap
Phased deployment for maximum impact and minimal risk
1
Weeks 0–3
Foundation & Data Connections
Source: ACLED
Description
Data connections (registry/MIS/MNO), ACLED & geo layers, consent + governance; baseline targeting model and integrity graph. (ACLED)
Key Deliverables
Data connections (registry/MIS/MNO)
ACLED & geo layers integration
Consent + governance framework
Baseline targeting model
Integrity graph implementation
2
Weeks 4–7
Payment & Field Operations
Source: GSMA
Description
Mobile-money payouts + reconciliation; grievances; field app offline bundle; first micro-experiment. (GSMA)
Key Deliverables
Mobile-money payouts + reconciliation
Grievance management system
Field app offline bundle
First micro-experiment launch
Payment reconciliation processes
3
Weeks 8–12
Causal Engine & Policy Integration
Source: openfisca.org
Description
Causal engine (AIPW/HTE); donor dashboard with WELLBYs; OpenFisca policy twin for scale-up note. (openfisca.org)
Key Deliverables
Causal engine (AIPW/HTE)
Donor dashboard with WELLBYs
OpenFisca policy twin
Scale-up policy note
Impact measurement system
4
Weeks 12–16
Integrity Operations & Multi-Program Rollout
Source: Full System
Description
Integrity ops (investigation workflows), multilingual copilot, multi-program roll-out.
Key Deliverables
Integrity ops (investigation workflows)
Multilingual copilot deployment
Multi-program roll-out
Full system integration
Operational optimization
Success Metrics by Phase
Week 3
Foundation
Data connections and baseline models operational
Week 7
Payments Active
Mobile-money payouts and field app live
Week 12
Causal Engine
Impact measurement and policy simulation active
Week 16
Full System
Integrity ops and multi-program deployment
Implementation Approach
Each phase builds on the previous with incremental value delivery. Early phases focus on data integration and baseline modelsfor rapid wins, while later phases integrate more complex causal inference and policy simulationsystems for maximum impact and donor confidence.
Key Milestones
Technical Milestones
• Week 3: Data connections and baseline targeting model
• Week 7: Mobile-money payouts and field app deployment
• Week 12: Causal engine and policy simulation integration
• Week 16: Full system integrity operations and multi-program rollout
Operational Milestones
• Week 3: Consent framework and governance implementation
• Week 7: First micro-experiment and grievance management
• Week 12: Donor dashboard with WELLBYs and impact metrics
• Week 16: Multilingual copilot and full operational optimization
Risk Mitigation Timeline
Phase 1
Data governance and consent framework
Phase 2
Payment resilience and offline capabilities
Phase 3
Ethical experimentation and impact measurement
Phase 4
Integrity operations and full compliance
We operationalize impact: transparent targeting, resilient digital payouts, continuous causal learning
Unlike "pilot-ware," the stack is standards-based (DPG/OpenFisca), works offline in the field, and scales with mobile-money infrastructure already serving hundreds of millions monthly. All with citations and audit trails donors can trust.
Key Differentiators
Standards-Based
DPG/OpenFisca compliance
Offline-First
Field operations without connectivity
Mobile Money Scale
Hundreds of millions monthly users
Audit-Ready
Citations and audit trails
Causal Learning
Continuous impact measurement
Result: standards-native, audit-ready social impact systems — transparent targeting, resilient digital payouts, continuous causal learning, and policy-grade simulations for auditable, scalable, impact-accretive operations