INVENTORY
750
units
DEMAND/DAY
42
units/day
SERVICE LVL
95.4%
target: 95%
Supply Chain & Inventory

Reinforcement Learning forMulti-Echelon Inventory

Production-grade RL systems that learn optimal reorder policies, reduce waste by up to 61%, and improve service levels across complex supply chains

Multi-Echelon

Manufacturer to retail

Lead Time Risk

Dynamic buffering

Perishability

Shelf life constraints

OR-Gym Based

Production-tested

The Challenge

Traditional Heuristics
Fail Under Uncertainty

EOQ and (s,S) models assume deterministic demand and fixed lead times. Real supply chains face stochastic dynamics, multi-echelon dependencies, and perishability constraints.

The Core Problem: How can we dynamically decide what, when, and how much to order — under uncertainty — while minimizing holding + shortage costs across a multi-tier supply chain? Traditional static rules cannot adapt to demand shifts, supplier disruptions, or inventory interactions.

Four Critical Challenges

📊

Volatile Demand

Seasonality, trends, and random shocks make static policies obsolete

⏱️

Lead Time Uncertainty

Supplier delays create ripple effects across multi-tier networks

📦

Multi-SKU Complexity

Interactions between 100s of products and storage constraints

Perishability

Expiry windows force trade-offs between service and waste

Our RL-Powered Solution

🧠
Learn from History
Train on 10+ years of ERP data
🎯
Adaptive Policies
Dynamic reorder based on state
📉
Cost Reduction
Up to 30% total cost savings
Production Framework

OR-Gym: Industrial-Grade Simulation

Developed by researchers at Sandia National Labs and Arizona State University, OR-Gym provides benchmark environments for RL in operations research — including inventory control, vehicle routing, and supply chain management.

github.com/paulhendricks/or-gym
🔧

Modular Environments

OpenAI Gym API compatibility for plug-and-play RL training

🏭

Multi-Echelon Design

Manufacturer → Distributor → Retailer → Consumer flows

🎲

Stochastic Modeling

Poisson/Normal demand, random lead times, supplier capacity

💰

Cost Functions

Holding, shortage, order, waste, and transportation costs

🚀

TensorBlue's Enterprise Extensions

ERP Integration: Real-time data pipelines from SAP, Oracle, or custom systems
Digital Twin: Near-real simulation environments calibrated to historical data
Multi-Agent RL: Decentralized policies for large-scale SKU networks
Production Serving: Low-latency policy APIs for live order execution

End-to-End System Architecture

From raw ERP data to live order execution — a complete production pipeline for RL-driven supply chain optimization.

1
📊

Data Pipeline

ERP + POS + Supplier API (sales, lead times, stock, cost, delays)

2
📈

Demand Modeling

Poisson/ARIMA/LSTM hybrid forecasting with seasonality

3
🎮

RL Environment

Multi-SKU, multi-echelon, perishables, randomized disruptions

4
🧠

RL Agent

PPO/DDPG/A2C/SAC - learn optimal reorder policies

5
🔄

Backtest & Integration

Simulation → ERP → live replenishment workflows

6
📡

Monitoring Dashboard

Service level, cost, latency, and policy drift tracking

Data Flow Overview

Historical ERP Data (10+ years) ↓ Demand Forecast Model (ARIMA + LSTM) ↓ OR-Gym Environment (Simulated Supply Chain) ↓ RL Agent Training (5M+ timesteps) ↓ Policy Evaluation (Digital Twin Backtest) ↓ Production Deployment (Live ERP Integration) ↓ Continuous Monitoring & Retraining

State, Action, Reward Design

Comprehensive MDP formulation for multi-echelon inventory control with stochastic dynamics.

State

  • Inventory levels (per SKU & location)
  • Outstanding orders in transit
  • Demand forecasts (7-30 day horizon)
  • Lead time estimates
  • Shelf life remaining
  • Supplier capacity constraints

Action

  • Order quantity per SKU
  • Transfer between warehouses
  • Supplier selection
  • Expedited shipping decision

Reward Function

Rt = Revenuet − Cholding − Cshortage − Corder − Cwaste
Optimizes for long-term profit while balancing inventory costs and service levels

Constraints

  • Storage capacity limits
  • Budget caps per period
  • Perishability windows
  • Minimum order quantity (MOQ)
  • Supplier delay distributions

Cost Components Modeled

Cost TypeExampleTypical Range
Holding CostWarehouse rent, energy0.5–5% of SKU cost/month
Shortage CostLost margin or penalty2–10× SKU margin
Order CostFixed + per-unit₹200 + ₹0.5/unit
Waste CostPerishable SKU expiry20–30% of unit cost
TransportationInter-warehouse transfer₹2–₹5/km

Algorithmic Stack

Production-tested RL algorithms for inventory control, from discrete order decisions to continuous replenishment optimization.

1

PPO / A2C

Policy Gradients

Ideal for continuous state-action spaces with stable training

Use Cases:
Multi-SKU reorderContinuous quantitiesLarge state spaces
2

Dueling DQN

Value-Based

Discrete order-level decisions with efficient exploration

Use Cases:
Fixed order quantitiesBinary decisionsCategorical actions
3

DDPG / SAC

Continuous Control

Continuous control for multi-SKU replenishment optimization

Use Cases:
Precise order volumesMulti-agent coordinationConstrained actions

Training Strategy

📚

Curriculum Learning

Start with 1-SKU → extend to multi-SKU → add random disruptions

🎯

Reward Shaping

Include service-level KPI (fill rate ≥ 95%) as bonus term

🤝

Multi-Agent RL

Each SKU/location acts as autonomous agent with shared reward

Implementation Example

import orgym
from stable_baselines3 import PPO

# Environment: multi-echelon inventory control
env = orgym.make('InventoryManagement-v0', 
                 num_stores=3, num_products=50,
                 demand_dist='poisson',
                 holding_cost=0.1, shortage_cost=5,
                 lead_time=3, perish_rate=0.02)

# RL Agent
model = PPO("MlpPolicy", env, verbose=1, 
            batch_size=1024, learning_rate=3e-4)
model.learn(total_timesteps=5_000_000)

# Evaluation
rewards = []
obs = env.reset()
for _ in range(365):
    action, _ = model.predict(obs)
    obs, reward, done, _ = env.step(action)
    rewards.append(reward)

Case Studies

Production deployments showing measurable improvements in cost, service level, and operational efficiency

Case Study 01

Multi-Echelon Pharmaceutical Distribution

Regional distributor manages 400 SKUs across 8 hospitals and 3 suppliers with variable lead times (2-8 days) and shelf lives (7-90 days)

TensorBlue Solution

  • Customized from OR-Gym's InventoryManagement-v0
  • Multi-agent PPO with perishability constraints
  • Storage limits & temperature-controlled warehouses
  • Trained on 12 years of historical demand data
  • Live API connection to ERP for order execution

Results

Service Level+7.4%
Baseline: 90.2%RL: 97.6%
Waste−61%
Baseline: 12.4%RL: 4.8%
Total Cost−29%
Baseline: ₹18.2MRL: ₹12.9M
Stockout Days−80%
Baseline: 45RL: 9
Key Insight:

The RL system learned proactive ordering behavior — pre-empting supplier delays and dynamically increasing buffer stock for critical drugs.

Case Study 02

Grocery Chain Inventory with Seasonal Demand

Implementation

  • OR-Gym extended with sinusoidal demand for perishable items
  • DDPG algorithm for continuous control
  • Profit minus wastage penalty reward function
  • 3 years training, 1 year test horizon

Outcomes

📉
47%
Waste Reduction
📊
+10%
Shelf Availability
💰
~15%
ROI Uplift

Production Deployment

From simulation to live ERP integration — a rigorous validation process ensuring safe, measurable deployment.

Three-Stage Validation Process

STAGE1

Offline Backtesting

Compare against reorder point, (s,S), and MILP baselines

📊
Historical accuracyCost reductionService level
STAGE2

Digital Twin Evaluation

Simulate disruptions (supplier delays, demand spikes)

🔄
Robustness testingStress scenariosPolicy stability
STAGE3

Live A/B Deployment

Route 10% warehouses to RL policy with rollback trigger

🚀
Real-world performanceMonitoring alertsGradual rollout

Production Architecture

Data Layer

ERP → Kafka → Feature Store (inventory, sales, lead times)

Training

RLlib cluster for distributed multi-agent training

Serving

Policy API integrated into ERP replenishment workflows

Monitoring

Grafana dashboard: service-level KPIs, cost per SKU, policy drift

Key Learnings from Scaled Projects

⏱️

Lead Time Uncertainty Dominates

RL agents learn to buffer dynamically instead of fixed safety stock

🤝

Multi-Agent Cooperation

Decentralized policies with shared reward outperform centralized controllers

⚖️

Reward Normalization Critical

Stable learning requires normalizing rewards by SKU cost magnitude

🎯

Simulation-to-Real Alignment

Digital twin (ERP + forecast simulator) prevents reward hacking

🔍

Explainability Tools

SHAP-like analysis for order decisions improves client trust

RL-Driven Supply Chain

Optimize Your Inventory with RL

Deploy self-learning reorder policies that adapt to demand uncertainty, minimize waste, and maintain service levels across multi-echelon supply chains.

−30%
Total Cost
−61%
Waste Reduction
+7.4%
Service Level
<50ms
Policy Latency
OR-Gym Framework
ERP Integration
Digital Twin Validation
Multi-Agent RL