AI Chatbot Development Services
Custom AI chatbots powered by GPT-4, Claude, and fine-tuned LLMs. 60-80% automation rate, 24/7 availability, seamless CRM integration.
Why AI Chatbots?
Automation Rate
Handle 60-80% of customer inquiries without human intervention.
Availability
Never miss a customer query. Instant responses any time, any day.
Cost Savings
Reduce customer support costs by 40-60% while improving satisfaction.
Chatbot Capabilities
Customer Support Automation
AI chatbots handle FAQs, troubleshooting, order tracking, and account management with human-like understanding.
- ✓ Natural language understanding (98%+ intent accuracy)
- ✓ Multi-turn conversations with context retention
- ✓ CRM integration (Salesforce, HubSpot, Zendesk)
- ✓ Escalation to human agents when needed
- ✓ Multilingual support (50+ languages)
Lead Generation & Qualification
Engage website visitors, qualify leads, and schedule meetings automatically.
- ✓ Proactive engagement based on behavior
- ✓ Lead scoring and qualification
- ✓ Calendar integration for meeting scheduling
- ✓ Data enrichment and CRM sync
- ✓ 30-50% increase in qualified leads
E-commerce & Sales Assistant
Help customers find products, answer questions, and complete purchases.
- ✓ Product recommendations based on preferences
- ✓ Size and fit guidance
- ✓ Order status and tracking
- ✓ Return and exchange processing
- ✓ Upsell and cross-sell suggestions
Internal Knowledge Assistant
Answer employee questions from company knowledge base, policies, and documentation.
- ✓ RAG-powered answers from internal docs
- ✓ Policy and procedure guidance
- ✓ IT support and troubleshooting
- ✓ HR queries (benefits, PTO, policies)
- ✓ 50-70% reduction in internal support tickets
Technology Stack
LLM Options
- • GPT-4 Turbo (best reasoning, 128K context)
- • Claude 2/3 (200K context, conservative)
- • Fine-tuned models (custom on your data)
- • Multi-model routing (cost optimization)
Integration & Deployment
- • Web widget (React, JavaScript)
- • WhatsApp, Slack, Discord, Teams
- • REST API for custom integration
- • Cloud deployment (AWS, Azure, GCP)
Pricing & Timeline
Starter
- ✓ FAQ chatbot (50-100 intents)
- ✓ Web widget integration
- ✓ Basic analytics
- ✓ 1 language
- ✓ 4-6 weeks delivery
Professional
- ✓ Advanced chatbot (200+ intents)
- ✓ CRM integration
- ✓ Multi-channel deployment
- ✓ RAG for knowledge base
- ✓ Analytics dashboard
- ✓ 6-8 weeks delivery
Enterprise
- ✓ Custom fine-tuned LLM
- ✓ Advanced agent workflows
- ✓ SOC 2/HIPAA compliance
- ✓ Dedicated infrastructure
- ✓ SLA & 24/7 support
- ✓ 8-16 weeks delivery
Case Studies
SaaS Customer Support
GPT-4 chatbot handling 12K conversations/month with Zendesk integration.
E-commerce Shopping Assistant
AI chatbot helping 8K daily visitors find products and complete purchases.
Ready to Build Your AI Chatbot?
Get a free consultation and chatbot strategy session. We'll help you design the perfect solution for your needs.
Schedule Free Consultation →Frequently Asked Questions
How much does it cost to build a custom AI chatbot?
Production AI chatbots from TensorBlue start around $15K for a focused single-channel deployment and scale to $80K+ for multi-channel, multilingual systems with custom fine-tuning, RAG over private data, and CRM integration. Most projects ship in 4–8 weeks.
Which LLM should I use for my chatbot - GPT-4, Claude, Llama, or a fine-tuned model?
For most business chatbots we recommend GPT-4 or Claude for fast time-to-value, then move latency-sensitive or cost-sensitive workloads to a fine-tuned open-source model (Llama 3, Mistral). We benchmark accuracy, cost-per-conversation, and p95 latency against your real traffic before recommending a stack.
Can the chatbot connect to our internal data, CRM, and helpdesk?
Yes. We build chatbots with retrieval-augmented generation (RAG) over your knowledge base, plus tool-use integrations to Salesforce, HubSpot, Zendesk, Intercom, Notion, Confluence, and custom internal APIs. PII redaction and per-tenant access control are standard.
How do you handle hallucinations and unsafe outputs?
Each chatbot ships with grounding via RAG, output validators, refusal training on out-of-scope queries, and an evaluation harness that runs on every prompt or model change. We track hallucination rate as a first-class metric, not an afterthought.
Do you offer ongoing maintenance for AI chatbots?
Yes. Standard engagements include a 3-month bug-fix and tuning warranty, and most clients move onto a monthly retainer covering model updates, prompt iteration, evaluation runs, and adding new tools or data sources.